Terms and conditions of use

GUARANTEE 

All goods supplied are quaranteed by the manufacturer for a period of 24 months from the date of delivery.

CANCELLING YOUR ORDER

If you want to return your item for whatever reason, you can ask for full refund less the delivery and refund cost in 7 days after received the item.

If you cancel your order once it has been delivered, you must not use the goods, must make them available to us. You will be responsible for delivery and return cost of the goods and you must take good care of the good whilst they are in your possession. Please ensure that the goods are maintained in a saleable condition and their original packaging. Self - original furniture cannot be returned once assembly is part or fully refund completed. 

We will collect the goods and then refund the cost of the items ordered within 30 days of cancellation. If you do not comply with your obligations above, we will not agree to the refund or may make a resonable charge to cover any costs that we incur.

CONCELLATIONS BY IF FURNITURE

We reserved the rights not to accept an order if:

- Your payments was not authorized,

- You have not completed with our terms and conditions of sale,

- We do not have the stock to fulfill the order,

- We are unable to delivered the products to your area,

- The item was incorrectly priced or described on the web site,

COMPLAINTS

In the event of transport damage we will ensure you receive replacements parts - customers are requested to note any noticeable damage to the packages at the time of delivery. In the unlikely event that your furniuture does arrived damage, we will quarantee to replace damage parts and will endeavor to have replacement parts with you within 30 working days.

Any manufacturer faults must be submitted within 7 days from the date of the delivery. To reduce costs to minimum , complaint does not include replacement of the whole item. Will be replacement only damaged parts. Buyer is obliged to send photos of damaged parts by email to shop@if-furniture.co.uk, containing a detailed description of the part which is subject to exchange. Exact description of the damaged parts will allow us to speed taking into consideraion the complaint.